Unfortunately refunds and exchanges are not offered on any earrings due to hygiene reasons unless the item is faulty.
WHAT DO I DO IF MY ITEM IS FAULTY?
Items are very unlikely to arrive faulty as I check and package them all myself. However, if they haven't survived the journey to your address I am more than happy to refund or repair your jewellery.
Unfortunately I cannot cover postage for returns at this time.
HOW DO I REQUEST A REPAIR?
On the off chance that your item arrives faulty please get in touch here. Let me know how it is damaged and I'll get back to you ASAP.
HOW MUCH WILL A REPAIR COST?
Repairs are free of charge however I cannot cover postage for this service at this time.